Dídac Catalán, 🎟 free entry. — Digital Product Owner.

App

TMB® Near of you

TMB
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TMB® Near of you

🚆Is an interactive tool that was born with the mission of helping users to move in public transport from their functionalities. 

💫Features:

I wanna go

· It allows you to plan your itineraries, have accurate information about your trips and share them through social networks.

· Check metro lines: Select one, several or all subway lines, see them on the map and see the stations of each one.

· See the stations: of each of the lines if you zoom in, access the specific information of each one if you click on them and know how to get there.

· See the adapted stations.

· See all the details of the accesses of the stations, their correspondences and subway schedules if you press the arrow that you will find in the balloon that appears on the map with the information of the station.

· Check if the selected line or lines have an impact at the time of interaction.

Check bus lines

· See the stops of each of the lines if you zoom in, access the specific information of each if you click above and know how to get there.

· Check if the selected line or lines have an impact at the time of interaction.

· Access the waiting time of a specific stop, inserting the stop code.

Tourist information

· List of points of tourist interest.

· Your situation on the map.

· How to get from where you indicate.

· You can also access the web section of leisure transport tickets and the section.

TMB points

· List and times of points.

· How to contact points by phone.

· Your situation on the map.

· How to get from where you indicate.

Online attention:

· You can send your queries by mail or by Twitter without leaving the viewer.

· You can also access the section of the web “Customer service” to do online procedures, if you have lost any object, see if we have found it through a form, access the justifications for subway incidents, to the most frequent questions, to the advice of use and coexistence and the section of infractions.

Multi language

· Catalan.

· Spanish.

· English.

📋Tasks:

• Develop together with the different business teams a longer-term product strategy for mobile apps;
• Creating the product roadmap;
• Managing the Full lifecycle product management (from concept development to tactical execution);
• Monitoring on a daily basis KPI’s and understanding the product performance;
• Identifying and proposing product improvements based on solid data and market perspectives;
• Analyzing and prioritizing the product backlog;
• Work closely with internal stakeholders to understand and execute business needs, user needs (UX) and brand guidelines;
• Working in coordination with our development teams to execute, deliver and improve the product;
• Ensuring product objectives are fulfilled. Ie: deliverables meet requirements and business expectations;
• Managing project development;
• Defining project scope, goals and deliverables;
• Developing project plans and associated communications documents;
• Tracking project milestones and deliverables;
• Proactively manage changes in project scope, identifying potential crises and creating contingency plans;
• Driving the product development with a team of engineers and UXrs.
• Get to know the user’s pain points inside and out, using these insights to make better informed decisions.